My 2003 Focus needed a right, front lower control arm, because the arm nearly collapsed due to rust. Because the fasteners were so badly rusted, I figured it best to have North Road auto bail me out. The quote development was very professional and he even suggested ways to save some cash, which is much appreciated. They did a fantastic job. Not only did they replace both Lower control arms, they used all new high grade fasteners and included a front end alignment. I also had them replace both front tires because they were getting worn. They did all this for less money than I expected, and they were done with the project in only one day. I highly recommend them to anybody!