500,000 Miles Because of Professional Maintenance by North Road Auto

5

I'm from MN so I just googled auto places near me and this was the first time come up. I've never had such a good experience at an auto shop before. Besides the service to my vehicle, the people working were so friendly it made me feel like I was home again (we are known for "Minnesota-Nice!"). Would highly recommend to anyone in the area.

5

Very honest staff. They've done work for me that other places wanted to charge 4x as much for, and they've done it right. They describe exactly what they're going to do before they do it and estimates are accurate

5

Quality and honest shop. Honesty in a shop like this is a rare find these days, and North Road Auto does excellent work as well. I’m glad I came across John and his team.

5

John and his staff were extremely, helpful, honest, and repaired my car very quickly! They recommended new Goodyear all-terrain tires for my truck that I got to run a lot today, and I love them already. John kept me updated throughout the process while my truck was in their shop. They also let me keep my car in their garage an extra day because the snow made it difficult for me to get there and retrieve it. Very satisfied with my experience at North Road Auto.

5

I highly recommend North Road Auto. Very professional, patient, and honest. They diagnosed and corrected a problem that 2 other garages could not. I will definitely be using them for all my auto needs.

5

Can't beat this place! Gave me a ride to and from work when I dropped my car off. Honest, knowledgeable, professional service. Customer for life.

5

While my service at North Road Auto was just a tire change my experience there was great.

5

If you are a parent with a child away at college in Poughkeepsie this is the place to deal with. As someone who worked in the automobile business for over 30 years I hate dealing with most repair shops. They are usually incompetent, unprofessional and spend more time trying to sell things people don't really need and then overcharging for it. North Road Auto was completely the opposite. When my daughter had an issue with her vehicle while at Marist College I happened to be out of state and dreaded the thought of having a stranger work on her vehicle. After making a few phone calls I was fortunate enough to speak to John at North Road and decided to have him repair my daughters Jeep. I cannot praise him enough! Not only was he professional and courteous, the work was fairly priced and they also treated my daughter well and kept both of us up to date on the progress and completion of repair. They even texted her when the vehicle was ready and allowed me to make payment over the phone. I sleep better at night knowing North Road Auto is across the street from her college if she needs them. Jerry S.

5

I have had only positive experiences here. Everyone is very friendly and answers all of my questions. It is very clear that they want what's best for your car.

5

I am very surprised of negative reviews on here because I am ALWAYS satisfied when I leave North Road Auto. John, the owner, is a great to work with and always explains things in great detail about issues with my car and answers any questions I have. I have never had to pay a penny over an esitmate he has given and the work is always done on time. His mechaincs are fast and detailed and have been at the shop since I started going a couple years ago. I will always go to North Road Auto and would recommend to anyone to go!!