Poughkeepsie Auto Repair

Always very satisfied with customer service at North Road Auto. John is my go to guy!

I took my 2009 Acura RDX to John Jaeb because it had a terrible rattling sound underneath . I went online and it said it could be the catalytic converter and I researched it and they cost around $1000 to replace . John and Jesse diagnosed it and found out it just needed a $10 worm drive clamp on the heat shield to quiet it down and it only took a half an hour or so of labor . They are honest and technically astute and always explain everything that they do in language I can understand . They come highly recommended ....

They were the most communicative Auto Center I have ever dealt with in my life! Confirmation emails, digital pictures of parts that were inspected, text message receipts and they were true to their word when they said we would be out of there at a specific time. The owner and his wife work together and take pride in delivering the best service that you can imagine, and beyond. You cannot go wrong with this shop. 5 stars all the way (and I am not one to be easily impressed or submit reviews. But the service at this shop was stellar).

Great service. Always good o have auto mechanic service I can rely on!

Very friendly staff! Professional with their work. I especially like the car health report they give, it’s essential for every car owner in my opinion. I will definitely be going back to fix the problems with my car that they listed in the report! 👍🏽😊

I can always trust my car is in great hands when I drop it off at North Road. John and his staff are great and really communicative keeping me looped into to any work that might be done along with a whole explanation so I can understand what needs fixing why and what it affects. If it weren’t for North Road Auto I don’t know if my car would still be running after all these years! 10/10 would recommend!

Exceptional professional and friendly service, very pleased!

I was very pleased with the way they explained everything to me. And also pleased with the work that was done to my car. I've never been to an auto shop that they took pictures of every detail on my car. I was very impressed. That you all. I would definitely tell my friends about your shop. To me I give you a 5 stars.

Excellent service

Always professional and flexible with appointments. The work done is superb.